Annoushka Reviews

Orders from Annoushka.com are dispatched Monday –Friday, excluding UK public holidays. They endeavour to dispatch orders within 24 working hours. All orders placed after 2:30pm on Thursday will be shipped on Friday. All weekend orders will be processed on Monday. The delivery is expected within 48 Hours - subject to customs clearance. Please note that fine jewellery is a restricted commodity when importing to certain countries from the UK. You may require a third-party Broker to clear your parcel. Annoushka cannot be held responsible for clearing parcels on your behalf. For customers within Greater London, Annoushka offers a luxury service where you can try before you buy at a guaranteed drop off time followed by a one-hour appointment slot, all from the comfort of home. This service is in partnership with Harper.

Annoushka.com is an online store that offers a wide range of jewellery. The products are crafted in 18ct gold and precious stones. The prices for the items vary greatly depending on the type of jewellery and the materials used. For instance, the Vertex 18ct Yellow Gold Tourmaline & Diamond Earrings are priced at $5,490, while the Kite 18ct Yellow Gold Red Agate & Diamond Earrings are priced at $11,100. There are also items like the 18ct Yellow Gold Double Happiness Charm Pendant which costs $1,700. On the higher end, there are items like the Chrysler 18ct White Gold Diamond Earrings which are priced at $24,500. It's important to note that these prices are subject to change and it's best to check the website for the most accurate and current pricing. The website also offers free global shipping on all orders.

Annoushka.com is known for its fine jewellery collections. These collections are crafted in 18ct gold and precious stones with exquisite craftsmanship. The website offers free global delivery on all orders. Some of the most popular items on the site are part of the 18ct gold and diamond jewellery collection. These bestsellers and most popular luxury jewellery items are also available with free global shipping.

Yes, you can customize your jewellery on Annoushka.com. They offer a Bespoke service where the process begins with a stone, a design, or a simple idea. Once they know what you love, their team will bring your ideas to life with sketches. Your exclusive creation will be ready to take home five to eight weeks after you have tried on the final 3-D design. They also offer a service called Life In Charms where you can design your own charms. You can book an appointment and visit their London Studio to discuss your bespoke idea. If you’re not sure where to start, their team of experts can guide you. They offer free global shipping on all orders.

Annoushka.com offers a variety of payment options for convenient, quick, and simple shopping online. They accept the following major credit cards: VISA Debit, VISA Credit, MasterCard, American Express, Maestro, and China UnionPay.

In addition to credit cards, they also support PayPal, PayPal Express, and PayPal Pay In 3. You can checkout with your existing PayPal account or register your personal details to create an account for free. When selecting this option at checkout, you will be directed to the PayPal site to complete your purchase before returning to Annoushka. They now offer buy now and pay later with PayPal pay in 3 interest-free payments option.

Furthermore, they also accept Apple Pay for instant checkout on any Apple device with your Apple wallet.

The return policy of Annoushka is as follows: Engraved items are non-returnable and non-refundable. To process your return, you will require your order number and email address. You must follow the instructions on the ReBound portal to start your returns/exchange process. Orders must be returned for refund or exchange within 14 days. Special Orders placed online have a 10-day cancellation policy. These special orders are non-returnable and non-refundable after this policy. International returns require 28 days to reach Annoushka. Refunds will be processed once all goods have been received in an unused condition. Free returns are available for certain countries. If you’re returning from outside of these locations, you will be solely responsible for the insurance and return postage of your return to Annoushka. Refunds will be credited to the original purchaser’s method of payment. On receipt of a return to the Annoushka head office, they will process the refund as soon as possible. They estimate refunds will be made by the provider of your payment method within 7-10 working days. Working days are Monday to Friday excluding UK public holidays. Please retain your delivery note until you have received your refund. If you bought your item in one of their concessions or boutiques, please contact the store directly, where the manager will be very happy to help.

To track your order on annoushka.com, you can see the progress of your order even if you do not have an account with them. You can find the tracking information of an order on its way to you. You will need to enter your order number and email address associated with the order. If you would like to arrange for a return or exchange, you can also enter the same details.

Here is the Return Policy for Annoushka.com:

• Engraved items are non-returnable and non-refundable.
• Orders must be returned for refund or exchange within 14 days.
• Special Orders placed online have a 10 day cancellation policy. Special orders are non-returnable and non-refundable after this policy.
• International returns require 28 days to reach them.
• Refunds will be processed once all goods have been received in an unused condition.
• Free returns are available for the following countries: Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, HK, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Portugal, Poland, Romania, Slovenia, Slovakia, Spain, Sweden, USA, and the UK. If you’re returning from outside of these locations, you will be solely responsible for the insurance and return postage of your return to them.

And here is the Shipping Policy for Annoushka.com:

• Orders are dispatched Monday –Friday, excluding UK public holidays.
• They endeavour to dispatch orders within 24 working hours.
• All weekend orders will be processed on Monday.
• FedEx International Priority and DHL Express offer FREE Delivery expected within 48 Hours - subject to customs clearance.
• Shipping to France, Portugal or Spain requires a third-party Broker to clear your parcel.
• Annoushka has partnered with Harper to offer customers within Greater London a new, exclusive and luxury service. Now you can try before you buy at a guaranteed drop off time followed by a one-hour appointment slot, all from the comfort of home.
• They offer Free global shipping on all orders.

The contact information for Annoushka is as follows:

• Address: Annoushka Ltd, 41 Cadogan Gardens, London SW3 2TB, UK
• Telephone and Chat: Call 020 7881 5829 or 0800 138 1659 (Free Phone)
• WhatsApp: 07825810660
• Email: customerservices@annoushka.com

Their customer service business hours are Monday - Friday: 9:00am– 5:30pm (GMT), and they are closed on Saturday and Sunday. You can also send them a message through the form on their website. They typically respond to enquiries within 1 to 2 business days.

To return an item to Annoushka, you will need your order number and email address. You can start the returns process by selecting “Start Returns/Exchange” and following the instructions on the ReBound portal. Orders must be returned for refund or exchange within 14 days. If you have placed a Special Order online, there is a 10 day cancellation policy. Please note that engraved items and special orders are non-returnable and non-refundable. If you're returning from outside of certain countries, you will be solely responsible for the insurance and return postage of your return to Annoushka. The return address is: Internet Returns Department, Annoushka Ltd, 41 Cadogan Gardens, London SW3 2TB, UK. Refunds will be credited to the original purchaser’s method of payment and will be processed as soon as possible, usually within 7-10 working days. If you bought your item in one of their concessions or boutiques, please contact the store directly.